DHL Yes For Youth Learnerships Programme

The key areas of responsibility include:

• Develop a thorough understanding of the client’s needs.

• Acquire knowledge and experience to use equipment correctly and report any issues promptly.

• Report and record non-conformities in consumer merchandise.

• Work within designated regions based on management demands and business requirements.

• Adhere to operating procedures and safety practices while performing jobs.

Qualifications/requirements

• Candidate for BBB-EE.

• Only South African citizens.

• Unemployed youngster aged 18-29.

• Matric (English and Mathematics/Literature) – Required

Competencies and Skills

• As a Company representative, the incumbent must maintain appropriate behavior at all times.

• Demonstrates excellent interpersonal abilities.

• Demonstrates strong relationship-building skills.

• Effective team player.

• Capable of working under pressure.

• Provide excellent customer service by knowing their needs and expectations.

• Demonstrates a positive work ethic and effective communication abilities.

• Admin skills are desirable.

• the candidate must understand the importance of quality. – Desirable

• awareness of security importance is desirable.

• Desirable operational expertise in service delivery.

• Desirable: Ability to understand and follow directions accurately.

• Provide courteous and professional customer service – desirable.

Performance Indicators

• Works well with groups.

• Complete tasks to meet KPIs.

Languages

English (spoken and written)