Consultant-Standard Bank Group

Job description 

Taking walk-in customers’ requests for any cash-related services (such as teller, ATM, and Moneygram) and accurately assessing and understanding them so that one can respond to them in a way that consistently gives the customer what they want while staying within the bounds of the bank’s financial offerings.

Qualifications

• Matric certificate
• National Certification in Banking

Experience

• 1-2 years of prior banking experience; familiarity of the bank’s policies and procedures regarding bulk cash, ATMs, and front-line service.
• Familiar with the legal ramifications of handling money.
• Understanding the duties of the branch’s other departments
• Retail knowledge

Extra Information

• Processes & Procedures in Banking
• Verification of the Application & Submission (Business Banking)
• Acceptance & Review by Customers (Consumer Banking)
• Customer comprehension ( Consumer Banking)
• Product expertise (Consumer Banking)