Discovery
Principal Goal
To provide top-notch customer service to all Discovery Health Members, Providers, Employer groups, and Brokers by assisting with and completely resolving their inquiries through various channels, mainly the phone.
Skills and Competencies:
Behavior Competencies
achieving outcomes and satisfying customer demands
Information dissemination and presentation
Reporting and writing Analysis
Making decisions and taking action
employing individuals
achieving individual job objectives and obstacles
observing directions and protocols
abilities:
Excellent administrative, verbal, and written abilities; familiarity with MS Office and PC; and time management
Personal quality and abilities: customer-focused empathy
Qualification:
Grade 12 with accounting or mathematics
obtaining a minimum of 50% on the Matric English exam
MS Office fundamentals
To apply for this job please visit careers.discovery.co.za.